.live-widget{position:fixed;right:22px;bottom:22px;z-index:1100;font-size:14px;color:#18314c}.live-widget>button{border:0;border-radius:24px;padding:14px 22px;background:#004b87;color:#fff;box-shadow:0 5px 24px #102b4840;cursor:pointer}.live-widget>section{position:absolute;right:0;bottom:60px;width:min(380px,calc(100vw - 28px));max-height:75vh;overflow:auto;background:#fff;border:1px solid #d3dde7;border-radius:14px;padding:20px;box-shadow:0 8px 40px #102b4830}.live-widget [hidden]{display:none!important}.live-widget h2{font-size:20px;margin:0 0 10px}.live-workspace{background:#fff;border:1px solid #d3dde7;border-radius:12px;padding:20px;max-width:1050px;color:#18314c}.live-messages{max-height:380px;overflow:auto;overscroll-behavior:contain}.live-message{display:flex;gap:10px;padding:12px 4px;border-bottom:1px solid #e4eaf0}.live-message>div{min-width:0}.live-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:6px 0}.live-message small{color:#52667b}.live-staff{background:#eef6ff}.live-avatar{display:grid;place-items:center;flex:0 0 32px;height:32px;background:#d7e8fa;border-radius:50%;overflow:hidden}.live-avatar img{object-fit:cover}.live-controls,.live-inbox{display:flex;gap:8px;flex-wrap:wrap;margin:12px 0}.live-inbox{max-height:220px;overflow:auto}.live-controls button,.live-inbox button{padding:8px 12px;border:1px solid #b8cbdf;border-radius:7px;background:#f3f7fc;color:#18314c;cursor:pointer}.live-inbox button[aria-pressed=true]{background:#004b87;color:white}[data-live-chat] textarea{display:block;width:100%;min-height:85px;margin:8px 0;box-sizing:border-box}[data-live-chat] form>button{background:#004b87;color:white;padding:10px 18px;border:0;border-radius:7px}[data-live-chat] [role=alert]{color:#aa2136}.live-hint{font-size:12px;color:#52667b}@media(max-width:600px){.live-widget{right:12px;bottom:12px}.live-workspace{padding:12px}}

.live-ai{background:#f0f5ff;border-left:3px solid #466ac7}.live-ai .live-avatar{background:#466ac7;color:#fff}[data-live-chat] button:disabled{opacity:.6;cursor:wait}
.live-widget>section{height:min(660px,calc(100dvh - 110px));max-height:none;box-sizing:border-box;overflow:hidden}.live-widget [data-live-chat]{height:100%;display:flex;flex-direction:column;min-height:0}.live-widget [data-chat-content]{display:flex;flex-direction:column;flex:1;min-height:0}.live-widget .live-inbox:empty{display:none}.live-widget .live-messages{flex:1;min-height:65px;max-height:none}.live-widget .live-controls{flex:none;margin:7px 0}.live-widget textarea{min-height:56px;height:56px;margin:5px 0}.live-widget .live-hint{font-size:11px;line-height:1.35;margin:7px 0 0}.live-widget [role=alert]:empty{display:none}.live-widget [data-chat-content]>p:first-of-type{margin:6px 0}.live-widget [data-live-chat]>p{margin:4px 0 8px}

.live-workspace .live-inbox{display:flex;flex-direction:column;flex-wrap:nowrap;max-height:none;overflow:visible;gap:24px}.live-inbox-section{min-width:0}.live-inbox-section h2{font-size:18px;margin:0 0 10px}.live-chat-stack{display:flex;flex-direction:column;gap:8px;max-height:330px;overflow:auto;padding:2px}.live-inbox .live-chat-card{display:flex;flex-direction:column;align-items:flex-start;gap:5px;width:100%;text-align:left;padding:14px 16px;white-space:normal;overflow-wrap:anywhere}.live-chat-card small{opacity:.8}.live-chat-empty{margin:0;padding:16px;border:1px dashed #ccd8e5;border-radius:8px;color:#52667b}.live-inbox-pagination{display:flex;align-items:center;flex-wrap:wrap;gap:10px}.live-inbox-pagination:empty{display:none}.live-chat-card:focus-visible{outline:3px solid #d3a52c;outline-offset:2px}

.live-workspace.live-with-stats{display:grid;grid-template-columns:minmax(0,1fr) 290px;gap:28px;max-width:1400px}.live-with-stats>[data-chat-content]{min-width:0}.live-statistics{align-self:start;background:#f5f8fc;border:1px solid #dbe5ef;border-radius:12px;padding:20px}.live-statistics h2{font-size:20px;margin:0 0 6px}.live-stat-subtitle,.live-stat-note{color:#52667b;font-size:12px;line-height:1.5}.live-donut{position:relative;width:210px;max-width:100%;margin:18px auto}.live-donut svg{display:block;width:100%;transform:rotate(-90deg)}.live-donut-track{stroke:#dce5ef}.live-donut-progress{stroke:#168267}.live-donut-label{position:absolute;inset:0;display:flex;flex-direction:column;align-items:center;justify-content:center}.live-donut-label strong{font-size:36px;line-height:1.2}.live-donut-label span{font-size:12px}.live-stat-list{margin:0}.live-stat-list>div{display:flex;justify-content:space-between;gap:10px;padding:10px 0;border-bottom:1px solid #dce5ef}.live-stat-list dt{font-size:13px}.live-stat-list dd{margin:0;font-weight:700;white-space:nowrap}@media(max-width:1000px){.live-workspace.live-with-stats{grid-template-columns:minmax(0,1fr)}.live-statistics{max-width:none}}

/* Staff inbox: one list and one persistent conversation pane. */
.live-workspace{max-width:1600px}.live-workspace.live-with-stats{grid-template-columns:minmax(0,1fr) 250px;gap:20px;max-width:1600px}.live-desk{display:grid;grid-template-columns:250px minmax(0,1fr);gap:20px;min-height:540px}.live-desk .live-inbox{margin:0;gap:14px;border-right:1px solid #dbe5ef;padding-right:16px}.live-inbox-tabs{display:flex;gap:6px}.live-inbox-tabs button{flex:1;font-weight:700}.live-desk .live-chat-stack{max-height:570px}.live-desk .live-chat-card{padding:12px;gap:6px;box-shadow:none}.live-desk .live-chat-card small{font-size:11px}.live-conversation{min-width:0;display:flex;flex-direction:column}.live-conversation-title{font-weight:700;margin:0;padding:14px 0;border-bottom:1px solid #dbe5ef}.live-conversation .live-messages{flex:1;min-height:260px;max-height:460px}.live-conversation form{margin-top:auto}.live-conversation [hidden]{display:none!important}.live-statistics{padding:16px}.live-donut{width:180px}@media(max-width:1200px){.live-workspace.live-with-stats{grid-template-columns:minmax(0,1fr)}.live-statistics{max-width:none}}@media(max-width:760px){.live-desk{grid-template-columns:minmax(0,1fr)}.live-desk .live-inbox{border-right:0;border-bottom:1px solid #dbe5ef;padding:0 0 14px}.live-desk .live-chat-stack{max-height:220px}.live-conversation .live-messages{max-height:400px}}